Maintenance Plan Failure

I have a maintenance plan setup that among other tasks is supposed to backup
Transaction Logs every 3 hours and then delete Log files that are older than
2 days. However, this job keeps failing when it tries to delete the older
files. It makes the 3 hour backups ok, but then shows a failure for the
delete action inside Enterprise Manager > Server > Maintenance > Jobs. Any
idea what could be happening here? It used to work fine. The only error I
get is posted below (though probably not much help).
*************
Event Type: Warning
Event Source: SQLSERVERAGENT
Event Category: Job Engine
Event ID: 208
Date: 12/17/2004
Time: 2:00:06 PM
User: N/A
Computer: SERVER
Description:
SQL Server Scheduled Job 'Transaction Log Backup Job for DB Maintenance Plan
'Backup Maintenance Plan'' (0x205B61B1C1A7D54BA426DF0C810C8F05) - Status:
Failed - Invoked on: 2004-12-17 14:00:00 - Message: The job failed. The Job
was invoked by Schedule 43 (Schedule 1). The last step to run was step 1
(Step 1).
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
--
Brandon
IT Director
Presentations Direct - Office Equipment & Supplies
http://www.presentationsdirect.com"Brandon S." wrote:
I don't know if this is what is causing your problem, but we had our backup
directory shared and that was enough to stop the deletes.|||Thanks, but that's not the case here.
--
Brandon
IT Director
Presentations Direct - Office Equipment & Supplies
http://www.presentationsdirect.com
"Maury Markowitz" <MauryMarkowitz@.discussions.microsoft.com> wrote in
message news:4C8DBE2F-99D8-4FCD-85DB-13609E06EC84@.microsoft.com...
> "Brandon S." wrote:
> I don't know if this is what is causing your problem, but we had our
> backup
> directory shared and that was enough to stop the deletes.|||It is usually due to some other process locking the file or dir such as a
tape device. But this blurb from Bill at MS does a pretty good job of
outlining the issues:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q303292
This is likely to be either a permissions problem or a sharing violation
problem. The maintenance plan is run as a job, and jobs are run by the
SQLServerAgent service.
Permissions:
1. Determine the startup account for the SQLServerAgent service
(Start|Programs|Administrative tools|Services|SQLServerAgent|Startup). This
account is the security context for jobs, and thus the maintenance plan.
2. If SQLServerAgent is started using LocalSystem (as opposed to a domain
account) then skip step 3.
3. On that box, log onto NT as that account. Using Explorer, attempt to
delete an expired backup. If that succeeds then go to Sharing Violation
section.
4. Log onto NT with an account that is an administrator and use Explorer to
look at the Properties|Security of the folder (where the backups reside)
and ensure the SQLServerAgent startup account has Full Control. If the
SQLServerAgent startup account is LocalSystem, then the account to consider
is SYSTEM.
5. In NT, if an account is a member of an NT group, and if that group has
Access is Denied, then that account will have Access is Denied, even if
that account is also a member of the Administrators group. Thus you may
need to check group permissions (if the Startup Account is a member of a
group).
6. Keep in mind that permissions (by default) are inherited from a parent
folder. Thus, if the backups are stored in C:\bak, and if someone had
denied permission to the SQLServerAgent startup account for C:\, then
C:\bak will inherit access is denied.
Sharing violation:
This is likely to be rooted in a timing issue, with the most likely cause
being another scheduled process (such as NT Backup or Anti-Virus software)
having the backup file open at the time when the SQLServerAgent (i.e., the
maintenance plan job) tried to delete it.
1. Download filemon and handle from www.sysinternals.com.
2. I am not sure whether filemon can be scheduled, or you might be able to
use NT scheduling services to start filemon just before the maintenance
plan job is started, but the filemon log can become very large, so it would
be best to start it some short time before the maintenance plan starts.
3. Inspect the filemon log for another process that has that backup file
open (if your lucky enough to have started filemon before this other
process grabs the backup folder), and inspect the log for the results when
the SQLServerAgent agent attempts to open that same file.
4. Schedule the job or that other process to do their work at different
times.
5. You can use the handle utility if you are around at the time when the
job is scheduled to run.
If the backup files are going to a \\share or a mapped drive (as opposed to
local drive), then you will need to modify the above (with respect to where
the tests and utilities are run).
Finally, inspection of the maintenance plan's history report might be
useful.
Thanks,
Bill Hollinshead
Microsoft, SQL Server
Andrew J. Kelly SQL MVP
"Brandon S." <bsmith@.presentationsdirect.nospam.com> wrote in message
news:uE0Ol3H5EHA.2804@.TK2MSFTNGP15.phx.gbl...
>I have a maintenance plan setup that among other tasks is supposed to
>backup Transaction Logs every 3 hours and then delete Log files that are
>older than 2 days. However, this job keeps failing when it tries to delete
>the older files. It makes the 3 hour backups ok, but then shows a failure
>for the delete action inside Enterprise Manager > Server > Maintenance >
>Jobs. Any idea what could be happening here? It used to work fine. The
>only error I get is posted below (though probably not much help).
> *************
> Event Type: Warning
> Event Source: SQLSERVERAGENT
> Event Category: Job Engine
> Event ID: 208
> Date: 12/17/2004
> Time: 2:00:06 PM
> User: N/A
> Computer: SERVER
> Description:
> SQL Server Scheduled Job 'Transaction Log Backup Job for DB Maintenance
> Plan 'Backup Maintenance Plan'' (0x205B61B1C1A7D54BA426DF0C810C8F05) -
> Status: Failed - Invoked on: 2004-12-17 14:00:00 - Message: The job
> failed. The Job was invoked by Schedule 43 (Schedule 1). The last step
> to run was step 1 (Step 1).
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> --
> Brandon
> IT Director
> Presentations Direct - Office Equipment & Supplies
> http://www.presentationsdirect.com
>